| Key
Industry Dynamics
The healthcare industry is currently facing multiple conflicting
challenges. For health care providers costs are rapidly
increasing, regulations are expanding and pressures are
rising to improve quality, safety and access.
For health plan organizations, premiums are rising and risk
pools are deteriorating. Consumers are demanding more control
of financial and healthcare decisions.
In addition regulatory agencies and legislative bodies are
imposing several demands on the healthcare industry in the
form of new information standards and stricter business
performance expectations. The healthcare companies can fulfill
these expectations by partnering with a business process
service provider.
Value Proposition
Quatrro Business Support Services’s team is credited
with pioneering offshoring for large healthcare organizations.
The company acts as a one stop shop for offshore delivery
of all voice and non voice processes of Hospitals, Third
Party Administrators, Revenue Cycle Management Companies
& Health plan providers by using clients’ designated
platforms.
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Services: |
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Providers - Hospitals,
Clinics, Physician Groups |
- Transcription
- Finance & Accounts
- Patient Registration
- Appointment Scheduling
- Triage Services
- Physician Credentialing
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Payors |
- Data Entry
- OCR Verification
- Enrolment
- Insurance Verification
- Reference Data Management
- Eligibility files
- Provider Database
- Membership support
- Contact Centers
- Consumer Analytics
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Revenue Cycle
Management / Medical Billing Companies |
- Billing
- Coding
- Insurance Verification
- Data Entry
- OCR Verification
- Claims Follow Up / Collections
- Adjudication
- Charge Review
- Denial Management
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